Job Detail

Casino Cashier

Casino cashiers are vital in land-based casinos.

Casino Cashier
Worldwide
Land Based Casino
Salary : Experience(s) : 0 Year

Overview

The Casino Cashier plays a pivotal role in the day to day operations of a casino. Their duties include handling cash, allocating chips and processing credit for customers. The role will also involve welcoming customers to the casino and providing relevant information. Subsequently, the cashier needs to develop in-depth knowledge of the casino so that they can offer accurate advice.

About Casino Cashier

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Casino Cashier Skills

Accuracy and attention to detail is an absolute necessity for anyone who wishes to enter into the role of Cashier. The work will involve quickly counting and issuing chips, cash and coins as efficiently as possible and with no mistakes. Cashiers are also accountable for the receipt of coins or chips from guests who request actual currency equivalents. Credit management such as approving credit and processing card transactions is also required. Records management is another task expected of the Cashier, so too is the maintenance of a credit card log. They may also be expected to handle customer complaints with tact and diplomacy.

The Cashier must ensure full compliance with casino policy. In particular, they should follow procedures for the balancing and reconciliation of case assets. They are also accountable for the creation of daily summaries to outline revenues. This may include cash, transactions and total credit issued throughout the day. Computer literacy may also be helpful to help with records management.

Candidates must be able to show;

Experience in cash handling and customer service within the hospitality or casino industry
Customer service and strong people skills
Excellent communication skills, ability to resolve problems and complaints professionally and with initiative
Attention to detail
Ability to work under pressure with conflicting priorities
Knowledge of coin counters, machines and chip mechanisms
Basic numerical skills
Knowledge of Microsoft Office
Good general standard of education
In some casinos the ability to speak different languages can be a major advantage